Site Integrations

Metrix Site Integrations enable administrators to establish URL-based links to any 3rd-party environment that supports hyperlinking ‘into’. When an end user triggers a site integration link, Metrix will build the target URL (based on the defined parameters of the integration) and redirect the user to that URL in a new browser tab.

There are no restrictions on the shape of the integrating URL aside from those stipulated by the rules of HTTP redirection, being:

  • Only GET endpoints are supported,
  • Custom request headers cannot be set, since browsers do not allow them for standard link navigation, and
  • Request bodies are not supported, (as GET requests do not include a body).

Features

Site integration links support the following features:

  • Fully customisable URL endpoint specifications
  • Dynamic value injection, including:
    • User click location: latitude/longitude and zoom level of where the user clicked.
    • Active record location: latitude/longitude of the user’s currently active record.
    • Dynamic record values: field values from the user’s currently active record.
    • Static values: to assist with URL re-usability across integration specifications.
Info

As stated above, site integrations do not support custom headers within the browser redirect flow. If authorization is required, contact our support team to discuss server-to-server approaches using temporary tokens and the like. In most cases however, existing session cookies or similar browser-based authentication will be sufficient for the target integration.

Read More

See the following guides for more information on Site Integrations: