Initialising a Metrix Account
Before you can use your Metrix Asset Management System, you must have a valid Metrix account with which you can login with. To gain access to such an account, your organisation’s system administrator needs to generate an invitation for you to register. If you have not received an invitation, please consult your organisation’s system administrator.
Once invited, you will receive an email with your username details as well as a temporary password that you need to change immediately. Follow the ‘Sign In’ button from this email to perform the password change.
The email will come from support@metrixassets.com. If you do not receive it within 2 hours, check your junk/spam folders in case it has been captured there.
Your new password must meet the following requirements:
- Minimum length of 8 characters
- No spaces
- At least one uppercase letter
- At least one lowercase letter
- At least one number
- At least one special characters (excluding + and -)
Once you set and confirm your new password, you can safely delete the invitation email. Please note that the invitation email will expire after 7 days. At which time, a new invitation will need to be generated.