Resetting your Password

If at any time, you forget your password for the Metrix Asset Management System, you can request a password reset from the main login page. To do this, complete the following steps.

1. Click on “Forgot Password” below the “Sign In” button and you will be redirected to the password reset page.

2. Enter your username – which is your email address – and click “Reset Password”.

3. At this point, you will be redirected to a password reset verification stage. A verification code will be emailed to your email address.

4. Once you have received your email, enter the verification code along with a new password. The new password must also meet the password requirements stipulated above (see Initialising a Metrix account for details on this).